Process Improvement Lead - 14318


Company Overview

Crowe Horwath LLP ( is one of the largest public accounting and consulting firms in the United States. Under its core purpose of “Building Value with Values®,” Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. With a total of more than 3,000 personnel, Crowe and its subsidiaries have offices coast to coast. The firm is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Horwath International, one of the largest global accounting networks in the world, consisting of more than 150 independent accounting and advisory services firms in more than 100 countries around the world.

Position Summary

Job Summary:

Process Improvement Lead for Healthcare Consulting practice.  Responsibilities include supporting the identification and evaluation of the organization’s risk areas to identify process improvement opportunities, monitor and communicate results of initiatives to leadership, and drive the process changes in complex operational environments. He/She will be responsible for developing future processes that are lean, efficient, and effective in accomplishing goals and requirements. He/She will also need to assist in building a process improvement team within the Healthcare Consulting practice. The position would require up to 50% travel.



Skill Set Required:

  • Project Management

  • Process Improvement / Optimization

  • Collaboration across all areas of our delivery (e.g. product development, product support) and across all levels of our practice from Intern to Partner

  • Experience mentoring and coaching others

  • Proven leadership skills demonstrating strong judgment, problem solving, and decision making abilities

  • Strong problem solving and conflict resolution skills

Minimum Qualifications:

  • 5+ years of experience required in leading process improvement initiatives
  • Must have a minimum of a Bachelor's Degree
  • Six Sigma certification (Black Belt, Master Black Belt or Champion) required
  • Project Management Professional Certification from PMI is a plus, but not required
  • Healthcare and product development experience are a plus, but not required
  • Knowledge of Six Sigma tools and methodologies including DMAIC, Lean, Kaizen, DFSS, Reengineering, and Process Management
  • Must have a solid reputation and references with previous clients, contacts, partners, etc.
  • Demonstrated strong communication skills as evidenced by ability to articulate technical and business concepts to diverse audiences
  • Must have strong organizational skills, attention to detail, and excellent client service orientation

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